Our People

We provide a safe, diverse and inclusive workplace that offers employees the opportunity to grow

Our employees are by far our most important asset. We care about their health and well-being and endeavour to provide them with the best possible work environment that is safe, diverse, inclusive and values-driven.

In this Section
Commitments_Colleagues 1.jpg

Employee Engagement

To survey the organisation regularly and achieve increasing employee engagement.To provide our colleagues with the opportunity to invest in our company.

92% of colleagues participated in the 2019 employee survey. We saw year on year improvements in seven out of the nine categories surveyed. 


target reduction in accident/incident rate


Holistic Approach to Health and Safety

To target a 50% reduction in accident/ incident rate by 2021/22. Scope of wellbeing checks extended to include mental health with year-on-year increase in the proportion of employees attending voluntary consultations.

We are on track to achieve a greater than 50% reduction vs. the 2016/17 baseline. This year we rolled out a new Mental Health Commitment to become better placed to support colleagues affected by mental health challenges and to direct them towards available support resources.


Diversity and Inclusion

To develop employment policies and working practices that encourage a diverse and inclusive workforce.

This year we introduced a flexible working initiative and are training hiring managers in recruitment and unconscious bias. 

Commitments_Colleagues 4.jpg

Employee Development

Every business-critical role to have a clear succession plan in place drawing on internal and external talent. Develop policies to retain high potential employees and those with specialist skills.

High performance employees undertook career workshops this year and have been allocated internal mentors to help support them in their development.